How Zorquellis Vantrexo collects, uses and protects your personal information.
Last updated: 1 January 2026
This Privacy Policy explains how Zorquellis Vantrexo ("we", "us", "our") collects, uses, stores and discloses personal information when you visit zorquellis-vantrexo.com (the "Site") or interact with our services. We respect your privacy and aim to handle your information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
We collect personal information that you provide directly to us when you fill in forms on the Site, register for an account, contact our support team or otherwise communicate with us. This may include your name, email address, telephone number, country of residence and any details you choose to include in your messages.
We also automatically collect certain technical information when you use the Site, such as your IP address, browser type and version, operating system, referring URL, pages visited, date and time of access and approximate geographic location. This information helps us understand how the Site is used and how to improve it.
The Site uses cookies and similar technologies to remember your preferences, maintain session state, measure traffic and improve performance. You can disable cookies in your browser settings, but some features of the Site may not function correctly if you do. Where required by law we will ask for your consent before placing non-essential cookies.
We use the information we collect to operate, maintain and improve the Site and our services; to respond to your enquiries; to provide customer support; to send service announcements and, where you have opted in, marketing communications; to detect and prevent fraud or abuse; and to comply with legal obligations.
We will not sell your personal information. We process your data on the legal bases of contract performance, your consent, our legitimate interests in running the platform, and our legal obligations.
To deliver our services we work with carefully selected partners, including brokerage firms that handle execution and custody, payment processors, hosting providers, analytics vendors and customer-support tools. These partners only receive the information needed for them to perform their function, and they are required by contract to protect it.
We may also disclose information when required to do so by law, by a court order or by a legitimate request from a regulator or law-enforcement authority. In the event of a corporate transaction such as a merger or asset sale, personal information may be transferred as part of that transaction, subject to equivalent privacy protections.
Some of our service providers operate outside Canada. Where personal information is transferred internationally we take steps to ensure that it continues to receive a comparable level of protection, for example through contractual safeguards or adequacy decisions where applicable.
We keep personal information only for as long as it is needed for the purposes described in this Policy or as required by law. Account data is typically retained for the life of the account plus a reasonable archive period; technical logs are retained for shorter operational windows. When data is no longer required we securely delete or anonymise it.
We apply administrative, technical and physical safeguards designed to protect personal information against loss, theft, misuse and unauthorised access. These include encryption in transit and at rest, access controls based on least-privilege principles, periodic security reviews and staff training. No system is perfectly secure, however, and we cannot guarantee absolute security.
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate data, withdraw consent where processing is based on consent, request deletion of your data, object to certain processing activities and request a copy of your data in a portable format. To exercise any of these rights please contact us using the details in the section below. We will respond within the time frames required by law.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice through the Site or by email. Continued use of the Site after changes take effect indicates your acceptance of the revised Policy.
If you have questions about this Privacy Policy or about how we handle your personal information, please contact us at [email protected]. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
